Refund policy
Thank you for choosing Lets Indoor. We strive to provide you with the best in interior solutions. If, for any reason, you are not satisfied with your purchase, we are here to assist you. Please take a moment to review our return policy.
Return Procedure
1. Initiating a Return:
- To initiate a return, please contact our customer support team at Phone No: +91 974 423 0040 or Email Id: toletsindoor@gmail.com. Kindly provide your order number and a brief explanation of the reason for the return.
- Our team will guide you through the return process and address any queries you may have.
2. Return Courier Arrangement:
- Some of the products are non-returnable, please check the product's additional feature for more information.
- For returnable products - We will arrange for a courier to return the product on your behalf. However, please note that the customer is liable to pay the return courier charge.
- Our team will contact you to share the exact amount of the return courier fee once the return request is raised.
3. Return Courier Charges:
- The customer is responsible for covering the cost of the return courier. The exact amount will be communicated by our team and must be paid before the return process is initiated.
Non-Returnable Products
- Please carefully read the product description before making a purchase. Some products may be non-returnable due to their nature or customization.
- If a product is non-returnable, this information will be clearly stated in the product description. Ensure that you review this information before completing your order.
Conditions for Return
- The product must be in its original condition, unused, and in the same packaging as received.
- All tags, accessories, and original packaging must be intact and included.
- Returns must be initiated within 7 days of receiving the product.
Refund Process
- Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be applied to your original payment method within 7-14 working days
Contact Us
If you have any questions or concerns regarding our return policy, please feel free to contact us at the provided phone number or email address. Phone No - +91 974 423 0040, Email Id - toletsindoor@gmail.com
Thank you for choosing Lets Indoor. We appreciate your trust in us and are committed to ensuring a seamless experience for you.